On January 1, 2023, Superior members will get over-the-counter (OTC) items through CVS and OTC Health Solutions® (OTCHS).
The OTC Value-added Service* offers you three new easy ways to get generic over-the-counter health and wellness items. No prescription is needed, and items are mailed to your home. As a reminder:
There are three easy ways to get your OTC items:
1. Online:
a. The fastest and easiest way to order 24/7 is to visit: www.cvs.com/otchs/SuperiorHealthPlan.
b. Orders must be placed by 11:59 PM ET of the last day of the month.
2. By Phone:
a. Orders can be placed by calling 1-888-628-2770 (TTY: 711).
b. You can talk to an agent Monday to Friday, from 9 AM to 8 PM local time, or use the Interactive Voice Response (IVR) system 24/7.
3. In Store:
a. You can pick up your OTC items at any OTCHS-enabled CVS store. To find the closest location, go to www.cvs.com/otchs/SuperiorHealthPlan.
b. IMPORTANT: Not all CVS stores participate in this benefit. To find the closest location, go to www.cvs.com/otchs/SuperiorHealthPlan or call OTCHS at 1-888-628-2770 (TTY: 711).
Please note: If you previously ordered OTC items through the Envolve OTC mobile app, you will need to create a new account with CVS by visiting www.cvs.com/otchs/SuperiorHealthPlan.
For more information and a full listing of OTC items available to order, please visit SuperiorHealthPlan.com/OTC.
For any questions, call Superior Member Services:
STAR or CHIP: 1-800-783-5386
STAR Kids: 1-844-590-4883
STAR Health: 1-866-912-6283
STAR+PLUS: 1-877-277-9772
*Restrictions and limitations may apply. Contact Members Services for more information.